Your video vet


Great News!

All Policies Include Free Video Calls with FirstVet!

As pet owners ourselves, we understand how important your pets are to you and how you only want the best for them. That’s why as a 4Paws customer, we have arranged for you to experience 24/7 free access to video consultations with qualified vets, through our new partnerships with FirstVet.

With the FirstVet service, you can video chat with a vet if you are worried about your pet’s health but aren’t sure if they need to visit a vet. Many conditions can be solved in the comfort of your own home!

FirstVet’s experienced vets can provide advice, treatment recommendations, and a referral to your local vet practice, if necessary. 

Using FirstVet won’t affect your premium and there’s no excess to pay for this service either.

FirstVet is your digital vet.

Registering for a FirstVet account is easy, once you have purchased your pet insurance policy with us, you can register your pet by downloading the app and using the same email associated with your policy.

Create Your FREE FirstVet account now!

Or download the FirstVet app for free from the iOS or Android app stores:

Some of the common ailments that the FirstVet vets can help with are:

Vomiting and diarrhoea

Eye and ear problems


Coughing and sneezing

Itching and skin problems

Minor injuries and accidents

FirstVet calls don’t count as a claim and therefore won’t affect your premium, and there’s no excess to pay for this service either. Relax and see a vet from the comfort of your own home.

If you already have a current policy with us you can register now with First Vet by clicking the following link:

Chat online to us, email or call
01423 535 040, we’d love to hear from you.
If you are an existing customer,
click below to find out how we can help.