Existing Customers
The quickest way to get your claim to us would be to scan your claims form or send us a photo of your completed form using a mobile device.
Cost of Living Concerns
We’d ask you to please make sure there is enough money in your account to cover any payments. If you are struggling to make payments, we’re here to help and we’ll work with you to find the best solution based on your circumstances. Please contact our Customer Care team if you want to discuss your options.
It can be hard to know where to turn if you’re worried about your finances. If you need help or just want to chat to someone about this, you can visit www.gov.uk/debt-advice and find a service that is suitable for you.