Can I downgrade my policy to a cheaper level of cover either mid-term or at renewal and benefit from continuous cover?

19 Nov Can I downgrade my policy to a cheaper level of cover either mid-term or at renewal and benefit from continuous cover?

If you later find that your chosen cover no longer suits your needs, we cannot downgrade your policy to a different level during the policy term or at renewal. Cancelling your policy and starting a new one means your pet won’t have continuous cover. Any past symptoms or conditions will be seen as pre-existing and won’t be covered. Additionally, you can’t claim for injuries in the first 24 hours or illnesses in the first 14 days of the new policy.